Terms of Use

• Product Availability We strive to keep our inventory up to date and accurate, but occasionally, an item may be out of stock or unavailable. If this happens, we will notify you as soon as possible and offer you the option to cancel your order or wait for the item to be restocked.
• Intellectual Property All content on this website, including but not limited to text, graphics, logos, and images, is the property of ClosetCharm and is protected by US and international copyright laws. You may not use, reproduce, or distribute any of this content without our express written consent.
• User Conduct By using this website, you agree to abide by the following rules of conduct:
  1. You will not use the website for any illegal or unauthorized purpose.
  2. You will not use the website to harass, abuse, or threaten other users.
  3. You will not use the website to post or transmit any material that is defamatory, obscene, or invasive of another person's privacy.
  4. You will not use the website to impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Limitation of Liability In no event shall ClosetCharm be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the purchase of any products from ClosetCharm.
• Indemnification You agree to indemnify, defend, and hold harmless ClosetCharm, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of this website or your violation of these terms of use.
• Changes to Terms of Use ClosetCharm reserves the right to modify or update these terms of use at any time without prior notice. The revised terms of use will be posted on this website, and your continued use of the website after the posting of the revised terms of use will constitute your acceptance of the changes.
• Wardrobe Care and Maintenance To ensure the longevity and functionality of your wardrobe or closet, we recommend the following care and maintenance tips:
  1. Dust and wipe down the surfaces regularly with a soft, dry cloth.
  2. Avoid using harsh chemicals or abrasive cleaners that can damage the finish.
  3. Do not overload the shelves or hanging rods, as this can cause them to sag or break.
  4. If you notice any loose or damaged parts, contact us for assistance or replacement.
• Customization and Installation We offer a range of customization options to help you create the perfect wardrobe or closet for your space and needs. Our team of experts can guide you through the process and provide you with a detailed quote and timeline.
• We also provide professional installation services for all our products. Our installers are trained and certified to ensure a seamless and efficient installation process. If you prefer to install the product yourself, we can provide you with detailed instructions and support.
• Environmental Sustainability At ClosetCharm, we are committed to minimizing our environmental impact and promoting sustainable practices. We source our materials from responsible suppliers, use energy-efficient manufacturing processes, and recycle or repurpose any waste generated.
• We also encourage our customers to consider the environmental impact of their purchases and opt for products that are made from sustainable or recycled materials.
• Product Safety We are committed to ensuring the safety of our products and compliance with all applicable safety standards and regulations. However, it is essential that you follow the assembly and installation instructions carefully and use the product as intended.
• If you have any concerns or questions about the safety of a product, please contact us immediately. We will investigate the issue and take appropriate action to address it.
• Gift Cards and Promotions We offer gift cards that can be redeemed for any product on our website. Gift cards are non-refundable and have no expiration date.
• We also occasionally run promotions and discounts on selected products. These offers are subject to availability and may be withdrawn or amended at any time without notice.
• Third-Party Links This website may contain links to third-party websites or resources. These links are provided for your convenience and information only and do not imply our endorsement or approval of the content, products, or services offered on those websites.
• We are not responsible for the availability, accuracy, or reliability of third-party websites or resources, and we do not warrant that they are free of viruses or other harmful components.
• Privacy and Security We are committed to protecting the privacy and security of our customers and their personal information. We do not collect or store any personal information from our customers unless they voluntarily provide it to us, such as during the checkout process or when signing up for our newsletter.
• We use industry-standard encryption and security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission of data over the internet is entirely secure, and we cannot guarantee the absolute security of your personal information.
• Dispute Resolution If you have any dispute or claim arising out of or in connection with these terms of use or your use of this website, you agree to attempt to resolve the matter informally by contacting us.
• If the matter cannot be resolved informally, you agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Los Angeles, California, and the decision of the arbitrator will be final and binding.
• Entire Agreement These terms of use, together with any other policies or guidelines posted on this website, constitute the entire agreement between you and ClosetCharm regarding your use of this website and the purchase of any products from ClosetCharm.
• If any provision of these terms of use is found to be invalid or unenforceable, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions.
• Product Customization We offer a range of customization options for our wardrobes and closets to help you create a storage solution that fits your unique needs and style. Our customization options include:
  1. Size and configuration: You can choose the dimensions and layout of your wardrobe or closet to match your space and storage requirements.
  2. Materials and finishes: We offer a variety of materials and finishes for our products, including wood, laminate, and metal, in different colors and textures.
  3. Accessories and features: You can add accessories and features to your wardrobe or closet, such as drawers, shelves, hanging rods, and lighting, to enhance its functionality and aesthetics.
• Our team of experts can guide you through the customization process and provide you with a detailed quote and timeline.
• Product Assembly and Installation Our wardrobes and closets are designed for easy assembly and installation, and we provide detailed instructions and support to help you with the process. However, if you prefer to have a professional installer assemble and install your product, we can arrange that for you.
• Our installers are trained and certified to ensure a seamless and efficient installation process. They will also remove and dispose of any packaging or debris generated during the installation.
• Contact Us If you have any questions or concerns about these terms of use or any aspect of your shopping experience with ClosetCharm, please do not hesitate to contact us [email protected]. We value your feedback and are dedicated to providing you with the best possible service.
• Thank you for choosing ClosetCharm as your trusted source for wardrobes and closets. We look forward to helping you transform your space and elevate your storage solutions.